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Ticket machines

In the AVV network area, ticket machines are located at DB AG railway stations, at selected stops and in the Rurtalbahn trains.

ASEAG ticket machine

ASEAG ticket machines distribute AVV travel tickets and selected NRW-Tickets for immediate travel. ASEAG ticket machines accept

  • bank notes and coins.

Ticket validation: 4Fahrten-Tickets and Wochenend-Tickets Jugendliche purchased at ASEAG ticket machines have to be validated before starting your journey.

DB ticket machine

The DB ticket machines offer the complete range of tickets: AVV-Tickets (not Kreis-Tickets), NRW-Tickets, and tickets for long-distance DB trains. You can pay at the machines with

  • bank notes and coins,
  • EC card,
  • debit card,
  • credit card (NRW- and long-distance travel tickets).

Ticket validation: 4Fahrten-Tickets pruchased at DB ticket machines have to be stamped by the validation machines on the platform before you start your journey (DB AG trains are not equipped with ticket validation machines). Einzel-Tickets, Tages-Tickets, Minigruppen-Tickets, the euregioticket, NRW-Tickets and the »Schönes-Wochenende-Ticket« do not require validation as they are marked with their validity date.

Rurtalbahn ticket machine

Rurtalbahn ticket machines distribute AVV travel tickets and selected package-price NRW-Tickets for immediate travel. You can purchase tickets from the Rurtalbahn ticket machines with

  • bank notes and coins and
  • debit card

. Ticket validation: The trains of the Rurtalbahn have validation machines next to the ticket machines. 4Fahrten-Tickets and euregiotickets purchased at Rurtalbahn ticket machines must be validated.

 


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Further information

 


Machine out of order?

Should the ticket machine be out of order, you are permitted to board your train even without a valid ticket. Please then approach the train conductor. Please inform the conductor of the problem with the ticket machine. You will then be sold a valid ticket with notification of an increased travel charge. This will be charged if the machine is not defective.

Fault reporting telelphone number

  • Deutsche Bahn:
  • 0 18 01 - 23 59 59 (3,9 cent/min.)
  • Rurtalbahn:
    0 24 21 - 49 17 1


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